Written by the company
Cosmos Immigration is a leading immigration consultancy firm with a strong presence in the UAE, India, Canada, and the USA. With a decade of unparalleled experience, we have been dedicated of serving individuals and families achieve their dreams of immigrating to their desired destinations and pursuing higher education abroad. Canada Immigration , Australia Immigration is our core strength
MF
Terrible Experience – Incompetent, Unprofessional, and Unethical
I was so traumatised by the unprofessionalism of Cosmos Immigration that I could not bring myself to write this review until now, seven months later. I would give zero stars if possible. My experience with this agency has been nothing short of a nightmare. I cannot believe the level of incompetence and unprofessionalism displayed by this agency. Here’s a summary of everything that went wrong:
– **Massive delays**: For the first month, absolutely nothing was done on my application. The whole process should have taken a week, but it dragged on unnecessarily. The timeline provided was completely ignored.
– **Incorrect and misleading documentation**: When I finally received the documents, they were full of misinformation, not in line with what I had requested to be included and I had provided all the accurate personal info. The details I provided were also ignored, and the paperwork was not even close to what was needed for the IMMI application.
– **Lack of communication**: I had to constantly chase after them, sending emails, making calls, and leaving messages asking for updates. Despite this, the team failed to follow the promised timeline, and I got no answers to my repeated questions and it took them over 2 months to give me forms full of misinformation/ broken English/ name mistakes/ lack of information. FOR A SIMPLE VISIT VISA APPLICATION.
– **Unprofessional quality of work**: Even after all the delays, the final work wasn’t professional and definitely not acceptable for submission.
– **Fake travel insurance and tickets**: I was forced to pay for travel insurance, which turned out to be fake. The travel tickets provided were also fake, which is not only unethical but illegal. To make matters worse, we never asked for travel insurance, and it wasn’t required for the IMMI application.
– **Fake promise of MARA agent review**: I was promised that my application would be reviewed by a MARA agent. This never happened. Despite multiple requests for confirmation, I never received any proof or email to show that this review was ever conducted.
– **Lack of immigration knowledge**: The team has shown a complete lack of knowledge that any real immigration agent would possess. Every time I reached out for help, I received no answers or guidance, which only added to the frustration.
Given how unprofessional and unethical their practices are, I will be filing a formal case against this agency. I will also be seeking a full refund for the services that were never rendered. Save yourself the trouble and avoid this agency at all cost.
Just
Great service and support
Great service and support, professional team, record time processing visas especially if urgency is key, special thanks to Keshel Fernandez – immigration consultant and Roshni Cardoza – service manager for the amazing support!
Abbas Moya
بعد ما تدفع بيسحبو عليك المكتب غير…
بعد ما تدفع بيسحبو عليك المكتب غير متعاون الخدمة غير متعاونة
I hope everyone reads this message, beware of this company. After applying and paying, they do not respond to your calls, the best things you do guys just open a complaint through police to raise this issue to the court
Sohail Shafique
Got my visa very smoothly
Starting my dealing with Cosmos,I was bit skeptical about the process and how it will work for me.But by the grace of Almighty,my whole process went very smoothly and I got the Canadian visa with no hassle.Very special thanks to Ms sandhya and Mr Shamil for their hard work and dedication.They were truly professional through out the process till I get the result.because of the nature of the process,I have been bit impatient with them,but they were very calm and cool handling the situation and attend all my queries in the timely manner.Great Regards.will be definitely looking to work them in the future.
Lalith Prajapati
I had you know
I had you know, good experience dealing with Cosmos Immigration. Their service quality made sure all the doubts in my mind got cleared,. The explanations they gave at me were in great manner, Their patience in the whole process was decent, and in the end, working with them was like enjoyable. So, Its a good company anyhow. Thanks, Cosmo Immigration, appreciate it.
Hemant Raghav
Thanks to Cosmos
Thanks to Cosmos
I am thankful to Sara for my Canada Pr. She is so good and hard working. Thanks to Sara and Cosmos Immigrations
Below are the analyze and conclusion of us about above reviews
The first review is written by the company itself. It’s a typical marketing piece highlighting their experience and areas of expertise, focusing on immigration to Canada and Australia. It’s promotional in nature and doesn’t offer an unbiased perspective on their services. The language is generic and doesn’t provide specific details or evidence to support their claims of being a “leading immigration consultancy firm.” It’s important to remember that information directly from the company should be viewed with a degree of skepticism as it’s inherently biased towards portraying themselves in a positive light.
The second review from “MF” is extremely negative, giving a 1-star rating and detailing a “terrible experience.” The reviewer cites numerous issues including massive delays, incorrect documentation, lack of communication, unprofessional work quality, fake travel insurance/tickets, a fake promise of a MARA agent review, and a lack of immigration knowledge. The level of detail provided, especially the accusation of fake travel insurance and tickets, raises serious concerns. The emotional tone suggests a genuine negative experience, and the reviewer’s intention to file a formal complaint and seek a refund strengthens the credibility of the review. The specificity and severity of the claims warrant serious consideration.
The third review from “Just” is a highly positive 5-star review. It praises the “great service and support,” the “professional team,” and the “record time processing visas.” It specifically mentions Keshel Fernandez and Roshni Cardoza. While positive reviews are common, the lack of specific details beyond general praise makes it less impactful than the negative review from MF. It’s possible this is a genuine positive experience, but the brevity and lack of concrete examples make it difficult to assess its full validity. It may be a review written by someone associated with the company, or just a user with not much to say.
The fourth review from “Abbas Moya” is a 1-star review written in Arabic with an English translation. The reviewer claims that after payment, the company becomes unresponsive and uncooperative. They advise others to beware of the company and suggest filing a police complaint. Like the review from “MF,” this review highlights a significant problem with responsiveness after payment, which is a common red flag. The direct warning to others further emphasizes the reviewer’s negative experience.
The fifth review from “Sohail Shafique” is a positive 4-star review. The reviewer expresses initial skepticism but states that their process went smoothly and they obtained their Canadian visa. They specifically thank Ms. Sandhya and Mr. Shamil for their hard work and professionalism. They also mention their own impatience and the team’s calm handling of their queries. The acknowledgment of initial skepticism adds some credibility to the review, as does the specific mention of individuals who assisted them. The review presents a balanced perspective, which makes it appear more genuine.
The sixth review from “Lalith Prajapati” is a 5-star review praising the experience with Cosmos Immigration. The reviewer highlights the service quality, doubt clearance, explanations, and the patience displayed by the company. The review ends with appreciation for Cosmos Immigration. The review is fairly generic. The comment “I had you know” is very strange and indicates a copy and paste from a another template or review, but it’s still a positive experience.
The seventh review from “Hemant Raghav” is a short and positive review. The reviewer thanks Cosmos and specifically Sara for helping them with their Canada PR application. The brevity and lack of specific details make it difficult to assess its credibility, but it contributes to the mixed feedback observed.
www.cosmosimmigration.com likely a mixed bag, proceed with caution
Note: The above statement is just my personal opinion, you should check carefully at the sources and make the right decision for yourself.