Written by the company
CIBTvisas consist of 3 companies, Comet Consular Services, Visumservices and CIBTvisas. Which is a world leader in the consular sector with 76+ offices worldwide. We assist with visa applications, work permits, legalizations and translations. Our customers consist of both large and small local companies and international companies, travel agencies and private individuals.
We also offer a flexible service that ensures that our customers quickly and easily get their passport with visa sent to wherever they want it. Our customers include everything from private individuals to public companies, companies in the offshore, shipping and trade industries as well as travel agencies and media.
Stephen
Expensive, horrible service
I paid them 12000NOK for a visa premium service to Nigeria that I ultimately did not get on time (ran out of waiting time even after 15 days). They have no way of expediting an application and transfer of documents and info can be/was delayed within their system (or perhaps they lied to me). I ultimately went online and applied for a visa on arrival that I received within a day and for less than $200!
Visumservice is a sham service that thrives on your lack of info about alternatives. Now you have the info – run as far as you can!
Maria
Horribly expensive and overly…
Horribly expensive and overly complicated! I paid 4500kr for a visa to Ghana, which would have cost me 750kr if I had just done the posting and online process my self. Would highly recommend anyone to follw the online visa appication guide yourself instead of using this scam service.
matteus
MUCH too expensive
MUCH too expensive. EXTREMELY stressful because of getting the visa DAYS before departure despite constant emails from me reminding them that my plane is departing soon. took too much time to get visa despite ordering 2 months beforehand. very displeased with that. was about to give me a heartattack at 22 years of age.
Main complaint being price. entire thing cost me roughly 800 dollars to go to bangladesh despite less than a satisfactory experience. the sheer amount of stress from it is certainly more than noteworthy. it would have been 100% worth it if the total had been somewhere around 400 dollars but since it wasn’t i had to take away precious money i could’ve spent IN bangladesh.
the customer experience employee i had (Sofie) was pretty nice and helpful though.
Overall will not be using this service again due to price and stress. unless compensated
pierre bousaleh
Exceptional Service with a Personal Touch
Our experience with CIBT Visas has been exceptional. The company provides a seamless, efficient process for obtaining visas, ensuring that every step is clear and well-coordinated. Their attention to detail and professionalism are evident in how they handle customer needs, making what could be a stressful process smooth and straightforward. We were particularly impressed by the quick turnaround and consistent communication throughout the process.
A special mention goes to Hawra, who truly went above and beyond in assisting us. She was not only fast and efficient but also displayed an incredible level of empathy and helpfulness. Hawra ensured that every concern we had was addressed promptly, with a human touch that made the experience much more personal and positive. I would highly recommend her to anyone needing visa assistance, as she exceeded our expectations at every step.
Abdel-Rahaman Awad
Exceptional Service and Support for Work Visa Application
I recently had the pleasure of working with CIBTvisas for my work visa application, and I cannot speak highly enough of their professionalism and patience throughout the process. Over several months, I asked countless questions, and each time, the team responded promptly and thoroughly, diving into every detail to ensure I had the information I needed.
I would like to give a special thank you to Hawra Jalal, whose effort and dedication were evident in every interaction. Hawra’s consistent support and attention to detail made a significant difference in my experience. Additionally, I want to extend my gratitude to Sarah Marzouk for her invaluable support along the way.
Their combined expertise and commitment to excellent customer service have made a potentially stressful process smooth and manageable. I highly recommend CIBTvisas for anyone needing visa services.
Thank you, CIBTvisas team, for your outstanding service!
Nihal Rajesh Rao
Highly Recommended
My experience with CiBT was very positive. I got my US visa on time in an extremely tight deadline, thanks to my consultant who kept a sharp eye on available dates for interview/appointment. The whole process was quite smooth with easy communication.
Camila Valcarengh – SGRE
Great service, support and customer oriented
I had a great experience with CBTI Visas and their service in helping me with the process of obtaining my Visa for Taiwan, due to a business trip.
They were very kind, helpful and straightforward in explaining the services and providing guidance on what was needed from me.
They managed the entire process for me and my visa was granted within a few days, I’m sure also because of their influence and knowledge.
We were in contact throughout the process, they would send confirmation emails at each stage of the process.
I felt safe, in good and competent hands.
Thank you.
Camila Valcarengh
Organizational Development Coach
Siemens Gamesa Renewable Energy
Brian
Fast, helpful and effective 🙂
Vincenzo
Amazing Team
Amazing Team, very professional . Correspondence clear , planning well done and milestones achieved on time. Very satisfied.
Daniel
Mariam helped me in a fantastic way…
Mariam helped me in a fantastic way with my Chinese visa when it was really short of time. She really went the extta mile and then some! I can highly recommend Mariam when you need help with your visa.
Elvira
Thank you CIBT for helping out with a China visa…
Thank you CIBT for helping out with a China visa. We got e relevant advice on a visa type to get. The procees of completing the agency application was smooth as well as the additional documents provision from our side.
We got a visa the day indicated by the agency.
Thank you Wei for the patience and all the assistance!
kunde
Very fast service 🙂
NV
Timely response
Timely response and attentive to find the early slots which helped to get visa 2months before the original planned appointment.
Sufyan
UK visa with Hawra Jalal
Had a nice experience, highly recommended
kunde
Amazing customer service .
Elly from customer service supported our applications for visas to China all the way. We got incredible support and help in filling out applications and following up on the whole procedure with the embassy. There were some issues with the documents and Elly made sure all went smoothly with the embassy.
We experienced amazing service and communication during the whole process.
Kunde
Recommend CIBT to others in need visa assistance
I’m pleased to share my experience with CIBT’s services for obtaining my Bangladesh visa.
I was late to provide my documents, My consultant Meng Li took quick action to prepare and submit my case, ensuring the processed promptly. Moreover, she commitment collaboration with a colleague from the dispatch department push my case with the embassy. Their combined efforts to expedite the visa issuance process.
Thank you once again to CIBT Team, and recommending CIBT to others in need of visa assistance.
F Van Parys
Speedy
Speedy, efficient and organised
Maria Mitina
Great service
Great service, timely, focused on resolving the issues!
Domingos dos Reis Silva
Great experience
kunde
Elly Liu was the difference
Elly Liu was the difference. Great advise during whole process and super help till the work done 🙂
Below are the analyze and conclusion of us about above reviews
The company introduction claims CIBTvisas is a world leader with numerous offices and services for visa applications, work permits, legalizations, and translations, serving various clients from individuals to large corporations. It mentions a flexible service for delivering passports and visas. As it’s written by the company itself, it should be viewed as marketing material rather than an unbiased review. The details provided, such as the number of offices, suggest a significant operation, which could lend some credibility, but it lacks independent verification.
Stephen’s review gives a 1-star rating and describes a negative experience, claiming to have paid 12000NOK for a premium visa service to Nigeria that didn’t deliver on time. He states that the service was unable to expedite the application and alleges delays within their system. He contrasts this with a successful online visa on arrival application costing less than $200 and received within a day, labeling Visumservice a “sham service” that exploits a lack of information. The specificity of the cost and the alternative solution he found adds weight to his negative claim.
Maria’s review echoes the negative sentiment, giving a 1-star rating. She describes the service as “horribly expensive and overly complicated,” stating she paid 4500kr for a Ghana visa that would have cost her 750kr if she had handled it herself. She strongly advises others to apply for visas online independently, calling the service a “scam.” The direct cost comparison provides a concrete reason for her dissatisfaction, suggesting a significant markup by the service.
Matteus’s review gives a 1-star rating and focuses on the excessive cost and stress associated with the service. He mentions a cost of roughly $800 for a visa to Bangladesh, even though the experience was unsatisfactory, and says this was despite ordering the visa two months beforehand. He highlights the stress caused by receiving the visa just days before departure. While he acknowledges the customer service employee was helpful, the overall negative experience, driven by high price and stress, leads him to conclude he won’t use the service again unless compensated.
Pierre Bousaleh’s review is a glowing 5-star review. He describes the company as providing a seamless and efficient visa process, with clear steps and excellent attention to detail. He specifically praises Hawra for going above and beyond, being fast, efficient, empathetic, and helpful. He highly recommends her and the company. This review is significantly more positive than the others, praising specific employees.
Abdel-Rahaman Awad also gives a 5-star review, praising CIBTvisas’ professionalism and patience during his work visa application process. He emphasizes the prompt and thorough responses to his many questions over several months. He specifically thanks Hawra Jalal and Sarah Marzouk for their support and dedication. The review highlights the expertise and customer service of the team, recommending CIBTvisas for visa services. Similar to the previous positive review, this one also mentions specific employees and the quality of service.
Nihal Rajesh Rao gives a positive review, stating that they received their US visa on time thanks to their consultant’s diligence. The review highlights the smooth process and easy communication. This is a shorter positive review, focusing on the efficiency and timeliness of the service.
Camila Valcarengh provides a 5-star review, detailing a positive experience obtaining a Taiwan visa for a business trip. She praises their kindness, helpfulness, and straightforward explanations. The review notes their management of the entire process and the quick visa grant, attributing it to the company’s influence and knowledge. She felt safe and well-cared-for, emphasizing the good communication and confirmation emails. The review includes her full name, title, and company, which adds a layer of authenticity.
Brian’s review is very brief, simply stating “Fast, helpful and effective :),” awarding the company a 5-star rating. While positive, it lacks detail and specific examples.
Vincenzo gives a 5-star review, describing the team as “Amazing” and very professional. He mentions clear correspondence, well-done planning, and on-time achievement of milestones, expressing high satisfaction. This review is concise but emphasizes professionalism and efficiency.
Daniel’s review awards 5 stars and specifically praises Mariam for her fantastic help with his Chinese visa within a short timeframe, going the “extra mile.” He highly recommends Mariam for visa assistance, making it a personal commendation.
Elvira’s review awards 5 stars, thanking CIBT for help with a China visa. She mentions relevant advice on the visa type, a smooth application process, and timely visa receipt. She also thanks Wei for patience and assistance, mentioning specific employees.
The “kunde” review is a very short 5-star review simply stating “Very fast service :).” Similar to other short, positive reviews, it lacks specific details.
NV provides a 4-star review, focusing on the timely response and attentiveness in finding early appointment slots, enabling the visa to be obtained two months ahead of schedule. This review highlights their proactiveness in appointment scheduling.
Sufyan provides a short 5-star review saying “Had a nice experience, highly recommended” regarding a UK visa with Hawra Jalal, again highlighting a specific employee mentioned in other positive reviews.
Another “kunde” review awards 5 stars and praises Elly from customer service for supporting their China visa applications. They highlight the incredible support and help in filling out applications and following up with the embassy, even with document issues. They emphasize amazing service and communication. This review is more detailed, praising specific employee.
Another “Kunde” review (likely the same person as above, as there are multiple with the same name) recommends CIBT for Bangladesh visa assistance. The reviewer was late in providing documents, but their consultant, Meng Li, took quick action to prepare and submit the case, ensuring prompt processing. Meng Li also collaborated with a colleague to expedite the visa issuance process. This review highlights the efforts of specific employees in overcoming challenges. It is a strong positive endorsement.
F Van Parys provides a short and sweet 5-star review, simply stating “Speedy, efficient and organised.” While positive, it lacks details.
Maria Mitina provides a 5-star review, praising the great service as timely and focused on resolving issues. Again, while positive, it lacks details.
Domingos dos Reis Silva’s review is extremely short, simply stating “Great experience” with 5 stars, and nothing else to analyze.
Another “kunde” review gives 5 stars and says “Elly Liu was the difference. Great advise during whole process and super help till the work done :)” praising a specific employee and their helpfulness. This is consistent with other reviews mentioning Elly Liu positively.
CIBTvisas likely legit with mixed reviews
Note: The above statement is just my personal opinion, you should check carefully at the sources and make the right decision for yourself.