L Smith
This is a total scam
If I could give this a lower score I would. This was a total scam. I paid for the emergency application as I was transitting NZ in 48hrs. This never came through and I had no recourse. Their helpline was nonexistent and the customer support email said I’ll get the response when they do and the 24hrs wasn’t guaranteed. Even though you can apply for an emergency visa. Absolutely ripoff
HS13
I too fell for the legitimate look of…
I too fell for the legitimate look of this site. They sent me an email saying my visa has been granted but I cannot find it in the NZ visa verification site. This is a scam and I agree that Google are in part responsible for allowing promotion of a scam site. Allowing sites to stealing people’s money is less important than their profits!!
David Yang
They charge $234 for a $23 NZ ETA
They charge me $234 for a $23 NZ ETA. Unfortunately, I only realized that after I approved the charge. I’ve then asked them to stop the application and refund the full amount.
I’ve contacted my credit card company and was told that I can only dispute the charge after it’s posted.
AVOID this site.
Update: I did not receive any response from them on my request for cancel. Instead, I received email saying my visa has been issued. I have verified it’s valid at nzeta.immigration.govt.nz. So, they did provide the service at 10x price:-( Buyer be aware:-)
Jane
This place is an absolute scam – DATA BREACH
This place is an absolute scam. They charge hundreds of dollars as a third party masquerading as an official site, do NOT encrypt your information including your passport number and personal details, and are NOT LOCATED IN NZ! STAY AWAY!
Jocelyn Rohlin
NZeta scam
Applied for a NZeta for my wife. Then found out it is not the official no gov website. We are grumpy that we paid too much. Now also worried the data we provide are safe, and also if the NZeta is actually real. Avoid this site.
Cliff W
Scam website for applying for New…
Scam website for applying for New Zealand ETA. They appear official like the New Zealand government official website but it is not. Apply through the NZeTA app. Avoid at all cost. I’m deadly afraid they stole my personal information and will sell it on the black market.
TRG
Scam – avoid at all costs
They are not the official website and will charge you 135USD for something that should be NZ$23. AVOID AT ALL COSTS. They do not make it clear they are not the New Zealand gvt
Ram B
Scam Site
Scam Site, looks like a imposter
Chris Pugh
Fraudulent site
Fraudulent site. Avoid at all costs.
I foolishly clicked on the first official looking link I found. Cost me USD 134 rather than the proper cost of NZD 20. I will now be spending many many hours of my energy getting this scam highlighted to as many people as possible. I will also be contacting the relevant jurisdictional authorities.
This site is vermin, I hope they sleep badly at night.
Ryan
Same scam just happened to me
Same scam just happened to me, unfortunately. I should have known from all the misspellings on their website, but I was in such a rush at the time. I’m trying to cancel now, but they say it’s non-refundable. However, nothing has gone through the system as I just submitted 5 minutes ago!
Jenny Steel
I foolishly partially completed an…
I foolishly partially completed an application for a NZ visa then realised the cost and did not submit. However I did start on the official site, I then received an email reminder to compete the application x 2 which I thought was from the official site, I was wrong. Now down £££ for my stupidity and not deleting their reminder emails which unfortunately do look official. Expensive lesson learnt. Avoid at all cost
Nigel
Scam site. Avoid at all costs
This is not the official New Zealand government Web site. It is a scam site which will charge you four times the amount. They have stolen more than a hundred pounds from my bank account, for an ETA Visa which I have not received. I have attempted to abort the process and have requested a refund, but like others have had no luck in this regard. Google too is at fault here, by allowing a sponsored (paid for) scam site to appear first in their search listings.
Use the official NZ government site: nzeta.immigration.govt.nz
Nigel Floyd
Scam Scam. Beware! New Zealand ETA Visa ‘Service’ (sic)
Scam. Not the official service. Do not use.
They are trying to charge me four times as much as the official New Zealand site. And they have not provided me with the requested ETA visa.
Have reported fraudulent transaction to my bank. They claim their terms and conditions do not allow for refunds, but they are trying to charge me for a service they have not even provided. Having scammed me into using their site in the first place.
Google search at fault here too, for allowing them to pay their way to the top of the search results.
Exposing Scammers
Avoid this scam site at all cost
Avoid this scam site at all cost!
Note:
For all Official NZeTA application:
nzeta.immigration.govt.nz
To check on NZeTA application status: nzeta.immigration.govt.nz >check-status
Scarlett Cureton
SCAM – awful, now missed flight
Disgraceful!! My boyfriend and I applied 5 days ago for this visa thinking it was the official NZeTA website (as it is the first thing that comes up when googling). My boyfriend still hasn’t heard back but we had seen online that he could ask the airline to call NZ border to look at the pending application. Turns out there isn’t even an application in his name!! We have subsequently missed our flight. They also charge 4 times more than the NZ Government website. We were told by NZ immigration that this is likely a scam so we cancelled our cards too…
dana stancu
This site is a fake
This site is a fake! It is not associated with the New Zealand government and does not process your visa application.
Mr Rajeev Kak
Not the official NZ govt. website for visas
Then web page does not declare that this is not the official government website (small print at the bottom of the page).
Their charge is more than three times the official rate and they do not do anything special.
I was able to do my wife’s visa is less time at the official site.
On complaining they are refusing any kind of refund (part or full).
At first instance I thought I was a victim of fraud and cancelled my card!!
Post script:
The company very promptly answered my emails and have as a gesture of goodwill have agreed to refund some of my money!!
Moral of the story, complain and use Trustpilot.
Post post script.
I have yet to receive any refund and my emails are being ignored. This sponsored website is a fraud as it does not provide any service that would not be provided to you free of cost on the official govt. website.
They pay money to Google and get top billing on searching. You could never tell unless you have been taken for a ride previously that this not the offficial website. They mention it in very small print at the very end of their page. Shame on you Google. You very well know what they are doing.
Below are the analyze and conclusion of us about above reviews
Review 1 (L Smith): This review is extremely negative, with the user giving the lowest possible rating and labeling the service a “total scam.” The user states they paid for an emergency application that never materialized, and they experienced nonexistent customer support. The urgency of the travel situation (transiting in 48 hours) exacerbates the negative experience. The claim of a nonexistent helpline and unhelpful customer support adds weight to the scam accusation. The user highlights the availability of emergency visas as advertised by the company, but failure to deliver despite this assurance makes the experience particularly frustrating.
Review 2 (HS13): This user also rated the service with one star and describes falling for the “legitimate look” of the website. The core complaint is receiving an email stating the visa was granted, but the user couldn’t verify it on the official NZ visa verification site. This directly suggests a fraudulent process. The user holds Google partially responsible for promoting the scam site, indicating they found the service through a Google search, and implying the platform prioritizes profit over consumer protection.
Review 3 (David Yang): This review highlights the exorbitant pricing of the service. The user claims they were charged $234 for a NZ ETA that officially costs $23. They only realized this after approving the charge and attempted to cancel and request a refund. The fact that the application was processed and a valid visa was issued, despite the attempt to cancel, demonstrates that the service delivers *something*, but at a massively inflated price. It confirms it’s not a complete scam, but more of an overcharging issue. The user’s experience highlights the importance of verifying the legitimacy and pricing before approving any charges.
Review 4 (Jane): This review goes beyond just price gouging, alleging a potential data breach. The user accuses the service of not encrypting personal information, including passport numbers, and claims the company isn’t located in New Zealand despite masquerading as an official site. This raises serious security and privacy concerns. The combination of overcharging, lack of encryption, and misrepresentation of location paints a very negative picture of the site’s legitimacy.
Review 5 (Jocelyn Rohlin): This review focuses on the anxiety caused by realizing the site isn’t official after applying. The user expresses concern about overpaying and worries about the safety of their data and the authenticity of the visa. This highlights the emotional distress caused by these types of services. The core concern is not just the monetary loss but also the potential risk of identity theft or compromised personal information.
Review 6 (Cliff W): This review echoes the concern that the website appears official but isn’t. The user emphasizes the importance of using the official NZeTA app and fears that their personal information has been stolen and may be sold on the black market. This again raises the data security concern associated with using unofficial services. The review emphasizes the potential long-term consequences of using a scam site, beyond just the immediate financial loss.
Review 7 (TRG): This review is short and to the point, reiterating the inflated price (135USD vs NZ$23) and the lack of transparency about the site’s unofficial status. The user stresses the importance of avoiding the site at all costs.
Review 8 (Ram B): This is the shortest review, simply labeling the site a “scam site” and an “imposter.” While brief, it contributes to the overall negative sentiment.
Review 9 (Chris Pugh): This review uses strong language (“fraudulent site,” “vermin”) to express the user’s anger and frustration. The user details the difference in price (USD 134 vs NZD 20) and their intention to report the scam to relevant authorities. The review highlights the significant amount of time and energy the user plans to dedicate to exposing the scam, indicating the level of disruption and anger caused.
Review 10 (Ryan): This user mentions misspellings on the website as a red flag they unfortunately ignored due to being in a rush. The attempt to cancel the application immediately after submission was unsuccessful, reinforcing the difficulty in getting a refund. This reinforces the importance of carefully reviewing a website’s content and design for inconsistencies or errors.
Review 11 (Jenny Steel): This review details a situation where the user partially completed an application, realized the high cost, and didn’t submit. However, they then received reminder emails that appeared official, leading them to complete the application through the scam site. This showcases the deceptive tactics employed by the site, using official-looking emails to lure users back in. The user acknowledges their own mistake but emphasizes the misleading nature of the emails.
Review 12 (Nigel): This review highlights the common theme of being charged four times the official amount and not receiving the visa. The user explicitly mentions the fault of Google for allowing the sponsored scam site to appear at the top of search results. They also provide the link to the official NZ government site. This review combines the financial loss with the frustration of not receiving the promised service and points to Google’s role in facilitating the scam.
Review 13 (Nigel Floyd): Similar to other reviews, this user reports being charged four times the official price and not receiving the visa. They’ve reported the transaction as fraudulent to their bank. The user emphasizes that the site’s terms and conditions don’t allow for refunds and reiterates the Google search issue.
Review 14 (Exposing Scammers): This review is a direct warning to avoid the site and provides the official NZeTA application link and a link to check application status. It is concise and informational, adding further credibility to the scam claims.
Review 15 (Scarlett Cureton): This review highlights the serious consequences of using the scam site, including missing a flight. The user’s boyfriend applied five days prior and didn’t receive confirmation, and NZ immigration confirmed there was no application in his name. This suggests a complete failure of the service and potential identity fraud. The review is impactful because it demonstrates the real-world impact of the scam.
Review 16 (dana stancu): This review is short and direct, stating that the site is fake and not associated with the New Zealand government.
Review 17 (Mr Rajeev Kak): This review details a more complex experience. Initially, the user complains about the high price and the lack of clear disclosure that the site is not official. They even cancelled their credit card due to suspected fraud. However, they later update the review to say the company responded and offered a partial refund but then another update they had yet to receive the refund. This shows a pattern of false promises and lack of follow-through, reinforcing the unreliability of the service.
new-zealand-eta-service.org likely a scam
Note: The above statement is just my personal opinion, you should check carefully at the sources and make the right decision for yourself.