Looking for US Passport or Visa Services? Need Rush Passport Application? We are a professional passport and visa processing agency with over 26 years of experience serving travel professionals, tour operators, as well as corporate and individual inter…
Matthew Miller
use RUSH MY PASSPORT instead
I would highly suggest NOT using this service to help with an ultra rush service of >4 business days.
My experience was very stressful , the service communication poor , and in the end due to me sending a UK sized passport photo and then thier office having me submit a new photo from an app they recommended instead of just sending a new photo I missed but my international flight and the cruise I had booked .
Also their prices are not transparently listed on the website – I ended up paying them an extremely extortionate rate of $700 for their service fees , plus another 240$ for the government fees, and it took 7 working days with no offer of discount on their service or compensation for my travel disruption.
Please do not use if you need confidence and transparency- I should have used Rush my Passport on reflection.
Knightcap
Beware!!!!!
Sent Ambassador passport and Visa my passport in early May for assistance with a Visa. The only communication I received after sending in my application was being charged $600. I asked for my passport back in mid June and was constantly given the runaround. It is now 8Sep21 and just received my passport today. Definitely do not recommend.
Zsuzsa Adorján
Absolutely and utterly disappointed
Absolutely and utterly disappointed. I will never, ever go back to this place. Due to their own, foundational mistake my passport did not arrive on time and had to cancel the trip we have been planning essentially all year. To top it all off, they shrugged their shoulders when I complained and did not even once said they were sorry or offered any compensation for their terrible service and what is resulted. Over the past few years I have sent them 4-5 referrals but will never do it again. Avoid them at all cost.
Ryann
Amazing Staff! I Couldn’t Have Done It Without Them!
Amidst the COVID-19 pandemic, Seattle biometrics offices were closed, and I was at a loss on what to do to get my biometrics appointment scheduled. On a whim, I called Ambassador Passport and Visa Services to see if they could offer any advice (after calling and emailing everybody within the UK visa offices and VFS Global websites with no luck). Ladan with Ambassador was the first person I spoke to who was able to give me a definitive answer regarding office closures and helped me get an appointment scheduled at the nearest office. She did this with no expectation of me using their company. After I decided to utilize the experts at Ambassador, she worked really hard with me to get my visa expedited with the changing regulations due to COVID and managed to get my passport back to me quicker than expected. She answered all of my questions and put up with all of my panicked phone calls. Thank you so much, Ladan, and everyone else at Ambassador Passport and Visa Services. You made an incredibly stressful situation much easier to deal with, and it was really reassuring to know that I had someone on my side helping me.
LUIS
Fast and Easy !
Clark Childers
Fantastic Service
They did everything as promised. Seemed like magic.
Arla Manson
Full-service
Full-service, quick, efficient, and sure beats standing in line. Well worth it.
Albert
A highly professional and skilled team…
A highly professional and skilled team of Visa and Passport experts.
I would highly recommend Ambassador Passport to anyone seeking passport services. Everyone in our family uses APVS. We travel frequently and a times to Visa challenged areas in the globe. Don’t let the appearances fool you, these women are the best of the best!
Customer
Quick efficient and professional
Quisha
They were hard to contact to make an…
They were hard to contact to make an appointment and ask questions.
Once I finally made the initial connection, the service was good. Since I had never used their services, I expected more, but it was adequate and I received my visa as promised.
BEDOUR
Excellent service professional and…
Excellent service professional and courteous prompt. I would recommend this company to anyone who wants great service.
LeeMK
Several Instances of Unreliable Service
We have used Ambassador several times. Each of the last two times the company has returned our passports to us missing visas for one of the countries we needed for our trips and for which we had paid hundreds of dollars. We did get a refund but it was very subpar service and in one instance put us in a precarious time crunch. Will likely not use again although we travel constantly and need a reliable service.
John
Honestly I have used them for many…
Honestly I have used them for many years now, and I have only good things to say about the folks at Ambassador. The place is obviously busy because of the good reputation they’ve built for themselves, but they are kind, courteous and most importantly you can depend on them to get it done in a professional timely manner.
MARK
I needed the process to proceed quickly…
I needed the process to proceed quickly as a trip to China came up suddenly. Everything went as promised and expediently as I live in HI and had to rely on your services to walk it through the Chinese Consulate in Los Angeles. Thank you for all your help!
KARL
Made a complex process a breeze
Made a complex process a breeze, thanks
Elizabeth Hahn
Great service and amazing staff members!
KATHERINE
We use Ambassador Passport and Visa for…
We use Ambassador Passport and Visa for all of our Visa needs through our company. They are quick, professional and make the process of filing for a Visa easy!
SUZANNE
Ambassador Passport and Visa Services…
Ambassador Passport and Visa Services have earned my lifetime loyalty. What they did in helping me procure a visa in a very difficult situation, jumping through hoops, going above and beyond the call of duty, was truly extraordinary. Cris, Ladan, the manager, and even the President tenaciously persisted in making those documents available in a situation that was a nightmare because of the overnight shipping company. Everything prior to had gone so smoothly. I was provided very clear information on what I had to do on my end, and received timely updates throughout the process. Feel so very lucky to have found them and will not hesitate to call them again. I feel they are family for all that they did for me.
Suzanne
JOHN / EMILY
A very busy place
A very busy place , but they are most helpful in getting the job done
BRENT
I needed my passport renewal A.S.A.P
I needed my passport renewal A.S.A.P. so I could travel to Siapan to work on Typhoon Yutu clean-up with my company. I received my new passport even quicker than I had been told. Easy to deal with and very friendly.
Below are the analyze and conclusion of us about above reviews
Matthew Miller (1 star): This review details a very negative experience. The customer emphasizes poor communication, lack of transparent pricing, and ultimately missing their flight and cruise due to errors in photo submission. The high cost ($700 service fee + $240 government fees) for a service that failed to deliver on time and resulted in significant travel disruption raises concerns. The customer explicitly recommends against using the service and suggests a competitor, “Rush my Passport,” implying dissatisfaction with the entire process. The specific details provided, such as the issue with photo sizing and the missed flight, add weight to the negative assessment.
Knightcap (1 star): This review highlights a significant delay in service. The customer sent their passport in May and only received it back in September, after repeated attempts to retrieve it. The only communication mentioned is a $600 charge. The lack of proactive communication and the extended turnaround time are serious red flags, suggesting potential disorganization or lack of customer service. The phrase “constantly given the runaround” points to a frustrating and unprofessional experience.
Zsuzsa Adorján (1 star): This review focuses on a critical error that led to a canceled trip. The customer attributes the passport’s late arrival to a “foundational mistake” made by the company. The lack of apology or compensation further exacerbates the negative experience. The customer also mentions sending referrals in the past but will no longer do so, indicating a complete loss of trust. The emphasis on the canceled trip and the company’s dismissive attitude contribute to a very negative impression.
Ryann (5 stars): This review is a positive outlier, particularly highlighting the helpfulness of a specific employee, Ladan, during the COVID-19 pandemic. The customer appreciates Ladan’s willingness to provide guidance even before they committed to using the service. The review emphasizes Ladan’s hard work in expediting the visa and providing reassurance during a stressful time. The level of detail about the specific situation and the named employee lends credibility to this positive account.
LUIS (5 stars): This review is very short and simply states “Fast and Easy !” While positive, it lacks detail and context, making it difficult to assess its authenticity or value.
Clark Childers (5 stars): Similar to the previous review, this one is brief and lacks specifics. “They did everything as promised. Seemed like magic.” is a positive statement but doesn’t offer much insight into the service provided.
Arla Manson (5 stars): This review is positive, describing the service as “Full-service, quick, efficient, and sure beats standing in line. Well worth it.” It highlights the convenience and efficiency of the service, which is a valuable point.
Albert (5 stars): This review praises the company as “A highly professional and skilled team of Visa and Passport experts.” The reviewer mentions that their family uses the service frequently for travel to “Visa challenged areas,” suggesting experience with complex visa processes. The strong endorsement and the specific mention of their family’s use add some weight to this positive review.
Customer (5 stars): This review is extremely short and simply states “Quick efficient and professional”. It provides no specific details, making it difficult to assess the legitimacy or value of the review.
Quisha (3 stars): This review provides a mixed experience. The customer found it “hard to contact” the company initially but found the service “good” once connected and received their visa as promised. However, they “expected more” since it was their first time using the service. This suggests that while the service wasn’t terrible, it wasn’t exceptional either, and the difficulty in communication is a negative point.
BEDOUR (5 stars): This review praises the service as “Excellent service professional and courteous prompt” and recommends the company. While positive, it lacks specific details about the service provided.
LeeMK (1 star): This review describes recurring issues with the company returning passports without the necessary visas, despite payment. While a refund was provided, the “subpar service” and “precarious time crunch” caused by these errors are significant concerns. The fact that this has happened “each of the last two times” the company was used points to a systemic problem.
John (5 stars): This reviewer claims to have used the service “for many years” and only has “good things to say.” They acknowledge that the place is “busy” but emphasize the kindness, courtesy, and reliability of the staff. This long-term positive experience adds credibility to the review.
MARK (5 stars): This review praises the speed and efficiency of the service, particularly in processing a visa for China on short notice. The reviewer’s location in Hawaii and the need to rely on the service for consulate processing in Los Angeles provide specific context.
KARL (5 stars): This is a very short review saying it “Made a complex process a breeze”. It does not offer further insight.
Elizabeth Hahn (5 stars): This review is extremely short: “Great service and amazing staff members!”. It does not provide specifics.
KATHERINE (5 stars): This review indicates that “We use Ambassador Passport and Visa for all of our Visa needs through our company.” This suggests a business relationship and highlights the company’s reliability for corporate visa processing.
SUZANNE (5 stars): This review is effusive in its praise, stating that the company has earned “lifetime loyalty.” The reviewer describes a “very difficult situation” where the company went “above and beyond the call of duty” to procure a visa, particularly highlighting the tenacity of specific employees and the President. The level of detail and the strong emotional connection expressed in the review suggest a genuine and positive experience.
JOHN / EMILY (5 stars): This review acknowledges that it’s “A very busy place , but they are most helpful in getting the job done”. It’s positive but brief.
BRENT (5 stars): This review focuses on the speed of passport renewal, stating that the reviewer “received my new passport even quicker than I had been told” in order to travel to Saipan for disaster relief work. The urgency of the situation and the faster-than-expected service contribute to the positive impression.
Ambassador Passport and Visa Services: Likely Legit
Note: The above statement is just my personal opinion, you should check carefully at the sources and make the right decision for yourself.