Visaya is your eShop for industrial automation products. We offer the best automation products and brands from across the industry, with free shipping in the EU, expert engineering advice, and a 30-day return warranty.
Ohannes Markarian
New best friend for instruments
A great company that provided a wide range of products from various suppliers. Support is excellent and very responsive.
Valentine Godin
High quality products and great customer care!
Great product and customer care! Reliable, fast and honest… I have recently purchased 2 pieces of equipments with Visaya; their service has been spot on from start to finish, understanding my needs, providing useful advice and rapid assistance when it was required! Highly satisfied, I highly recommend their teams and would definitely work with them again in the future!
George Neal
It took along time to sort your product…
It took along time to sort your product out and compare with the appolo
products. Yours was the only one that gave the litre content of the tank. A feature essential to monitor fuel consumption.
Somya Gupta
The conversation was highly helpful to…
The conversation was highly helpful to me. I want to know about the suitable sensors that can be used for level measurements for conical tank systems. Mr. Pedro has quickly responded and explained in very ease way. It was nice interacting with him.
Joey Tak
Excellent service and advise given for…
Excellent service and advise given for our application.
PK
Fantastic service and advise
The sales Engineer Pedros must be one of the most patient and helpful sales advisers/engineers I have came across for many year. Their service is excellent
Paul
Pedro was quick to help and come up…
Pedro was quick to help and come up with a solution. Very intelligent and quick to give me information. Would recommend!
John
Above and beyond
Pedro was extremely helpful and went far above and beyond to ensure that my needs were met. He was extremely courteous and thorough and I really appreciate his troubleshooting skills.
Linda Lyon Davison
Flowmeters
I did the online chat when I was looking for flowmeters, i was very impressed with the speed in which the answers were coming back to me. The sales person was very knowledgeable and made it very easy for me to find what I was looking for. Due to the information received I was then able to place an order. Very happy customer.
DMCPP
Priyesh was extremely helpful in…
Priyesh was extremely helpful in advising me on my order of a pressure transmitter for use in a biogas pipeline. He was responsive and happy to amend quotes several times. Thank you for your help!
David
Underground Water Tank Monitor
Having found the company by way of Google search I found that Priyesh the guy I was emailing was extremely helpful in every way possible and was very impressed.
The end result being that after numerous but very necessary emails on my part I eventually placed an order and currently await delivery in the next few days.
I just wish that all companies were as helpful.
Jamie Thompson
Absolutely ace company
cannot be more thankful I found this site and company
Only having a rough idea what I was searching for, after talking to their engineer Pablo he asked all my requirements and broken everything down simply for me to understand, then helped choose and understand the correct parts I required
Very thankful for all their help
Great job guys
customer
Great website
Great website! Very well structured to find the things I needed. Checkout process very efficient. I wish many e-commerce site were that good.
John Sammut
Well I had a problem and asked for…
Well I had a problem and asked for assistance and the response was immediate and very helpful. I was really satisfied with kind of assistance
Hanta
Excellent customer services
I was immediately put into contact with an engineer and had an excellent interaction with Pedro on the online chat of Visaya. It was fast and accurate. I received all the information that I need regarding my instruments. This is excellent customer services.
I will definitely get in touch with them again.
Gonzalo Garcia Field Application Engineer
Customer Service
The great customer service this company offers is what I value the most, more than 30 cross mails with the sales engineer that guide me in:
What was the best option for my application.
Compatibility with other components.
All kind of questions about the product I was going to purchase.
What to say, this service is 10/10.
Regards,
Gonzalo Garcia.
Hiedar Ali Ashrafi
Foundation Field Bus
Fast Reply good knowledge
J
Spoke with Janie Scholtz
Spoke with Janie Scholtz, who was of great help and made sure we got the best service possible. Couldn’t recommend more!
Fidelis Osadebe
Wonderful personality.
Wonderful personality.
Prompt response and accurate.
Arda Alici
Visaya is good company
Below are the analyze and conclusion of us about above reviews
Review 1 (Ohannes Markarian): This review is short and positive. It praises the company’s wide range of products and excellent, responsive support. It seems genuine as it highlights specific aspects like product variety and customer service responsiveness. The language is straightforward and not overly enthusiastic, which adds to its credibility.
Review 2 (Valentine Godin): This review provides more detail and reads authentically. The customer highlights high-quality products, great customer care, reliability, speed, and honesty. The mention of purchasing “2 pieces of equipments” adds a layer of specificity. The user mentions receiving useful advice and rapid assistance, suggesting a personal experience. The language is very positive, but not unusually so for a genuinely satisfied customer.
Review 3 (George Neal): This review is less glowing, giving a 4-star rating. It focuses on a specific product comparison and feature (litre content of the tank) that was essential for the user’s needs. This specificity and the slightly critical tone (took along time to sort your product out) make it seem more realistic. It provides a clear reason for the rating and doesn’t just offer generic praise.
Review 4 (Somya Gupta): This review focuses on the helpfulness of a conversation with a specific person, Mr. Pedro, regarding level measurements for conical tank systems. The review describes Pedro’s explanation as “very ease way,” which could be a slight grammatical error indicative of non-native English speaker, adding to its believability. It’s specific about the problem and the assistance received.
Review 5 (Joey Tak): This is a very brief and positive review, simply stating “Excellent service and advise given for our application.” While positive, it lacks detail. Short reviews can be genuine, but also easily faked. Without more context, it’s hard to assess its credibility conclusively, but it doesn’t raise immediate red flags.
Review 6 (PK): Similar to the previous one, this review praises “Fantastic service and advise” and highlights the patience and helpfulness of a sales engineer named Pedros. Again, the lack of detail is a slight concern, but the consistent mention of specific employees (Pedros) across multiple reviews lends some credibility.
Review 7 (Paul): This review reinforces the positive sentiment towards Pedro, stating he was “quick to help and come up with a solution.” It emphasizes his intelligence and speed in providing information. The consistency in praising the same employee for specific qualities strengthens the impression of genuine experiences.
Review 8 (John): Another review praising Pedro, this time for going “above and beyond” to meet the customer’s needs. It highlights his courtesy and troubleshooting skills. This further corroborates the impression that Pedro provides excellent customer service, increasing the overall credibility.
Review 9 (Linda Lyon Davison): This review describes a positive experience using the online chat feature and praises the salesperson’s knowledge and speed. It mentions placing an order as a result of the information received. This is specific and suggests a genuine interaction, increasing the review’s trustworthiness.
Review 10 (DMCPP): This review highlights Priyesh’s helpfulness in advising on an order for a pressure transmitter for a biogas pipeline. The reviewer mentions Priyesh being responsive and happy to amend quotes, adding a layer of detail. The specificity regarding the product and its application makes the review more believable.
Review 11 (David): This review describes finding the company through a Google search and being impressed by Priyesh’s helpfulness. It mentions “numerous but very necessary emails” and awaiting delivery, indicating a multi-step interaction. The wish that all companies were as helpful sounds genuine.
Review 12 (Jamie Thompson): This review expresses strong gratitude for finding the site and company. It mentions speaking with “their engineer Pablo” who broke down requirements and helped choose the correct parts. The level of detail about the interaction with Pablo adds significant credibility.
Review 13 (customer): This is a general review praising the website’s structure and efficient checkout process. While positive, it’s less specific than many of the other reviews. It’s the kind of review that could be easily fabricated, but it’s not inherently suspicious.
Review 14 (John Sammut): This review focuses on the immediate and helpful response received when asking for assistance. It expresses satisfaction with the kind of assistance provided. It’s brief but directly addresses the support experience.
Review 15 (Hanta): This review praises the “excellent customer services” and specifically mentions an “excellent interaction with Pedro on the online chat.” It highlights the speed and accuracy of the information received. The repetition of Pedro’s name strengthens the pattern of positive feedback for that individual.
Review 16 (Gonzalo Garcia Field Application Engineer): This review is particularly strong due to the reviewer’s stated profession, “Field Application Engineer.” It emphasizes the great customer service, highlighting over 30 emails with a sales engineer who provided guidance on various aspects of the product. The level of detail and the reviewer’s professional background significantly enhance its credibility.
Review 17 (Hiedar Ali Ashrafi): This is a very short review stating “Fast Reply good knowledge.” While positive, its lack of detail makes it difficult to assess its credibility. It’s the type of review that could easily be fake.
Review 18 (J): This review specifically mentions speaking with “Janie Scholtz” and praises her help and service. The direct mention of an employee’s name adds credibility.
Review 19 (Fidelis Osadebe): This short review praises the “Wonderful personality” and mentions “Prompt response and accurate.” While positive, it’s quite general and lacks specific details.
Review 20 (Arda Alici): This is just a short review said “Visaya is good company”. Not much to say.
visaya.solutions likely legit
Note: The above statement is just my personal opinion, you should check carefully at the sources and make the right decision for yourself.