Joaquin
Bloquean compras en el exterior incluso…
Bloquean compras en el exterior incluso cuando ya avisaste que te ibas de vacaciones
Fernando
UN DESASTRE. NO ATIENDEN EL TELEFONO
NO ATIENDEN EL TELEFONO. Incluso luego de esperar una hora cortan la llamada. NO hay otra forma de comunicarse! UN ESTAFA. Cobran pero no dan servicio
Maria Graciana Salvati
Pesimo servicio al cliente en linea-
Pesimo servicio al cliente en linea-
Below are the analyze and conclusion of us about above reviews
Review 1: Joaquin
This review from Joaquin expresses frustration about having overseas purchases blocked even after notifying the company about being on vacation. The rating of 1 out of 5 stars indicates a highly negative experience. The user’s claim suggests a potential problem with the company’s ability to properly manage travel notifications and authorize international transactions, leading to inconvenience and disruption for the customer. This can point to issues with their fraud detection system being overly sensitive or poorly implemented. Without further information, it’s difficult to determine if this is an isolated incident or a widespread problem. However, the specificity of the complaint (blocking purchases despite travel notification) adds some credibility to the review.
Review 2: Fernando
Fernando’s review is highly critical, highlighting issues with customer service and service delivery. The statement “NO ATIENDEN EL TELEFONO” and the claim of waiting for an hour before being disconnected suggest a severe lack of responsiveness from the company’s customer support team. Calling the company “UNA ESTAFA” because they “Cobran pero no dan servicio” is a serious accusation, implying that customers are being charged for services they are not receiving. This type of statement, while emotionally charged, indicates a fundamental breakdown in the service being provided, leading to customer dissatisfaction. The lack of alternative communication methods further exacerbates the problem, potentially trapping customers in a situation where they are paying for nothing. The use of all caps also indicates heightened emotion
Review 3: Maria Graciana Salvati
Maria Graciana Salvati’s review is concise but still conveys a negative sentiment. The phrase “Pesimo servicio al cliente en linea-” (Terrible online customer service) directly criticizes the quality of online support provided by the company. The lack of elaboration makes it difficult to understand the specific issues encountered, but the overall message is clear: the customer was dissatisfied with the online customer service experience. This could include slow response times, unhelpful representatives, or difficulty navigating the online support system. While brief, this review reinforces a potential issue with the company’s customer service capabilities.
visa.com.ar likely legit, but with customer service issues
Note: The above statement is just my personal opinion, you should check carefully at the sources and make the right decision for yourself.