Written by the company
At Rushed Passport, we specialize in expediting the delivery of U.S. passports. Whether you’re planning a last-minute business trip, an emergency travel, or a spontaneous holiday, we ensure that your passport is in your hands when you need it. Our streamlined process, experienced team, and close collaboration with U.S. Passport Agencies enable us to deliver on our promises efficiently.
Marc Schuemer
Amanda F. was awesome!
Admittedly, I was nervous about this process being all online. Fortunately, I was quickly assisted by Amanda F. She was quick to respond, professional and exceptionally helpful.
If you’re in a bind and need you passport quickly (mine expired) I would highly recommend them! Thank you Amanda!
lilya djema
I was nervous going through an agency…
I was nervous going through an agency and actually chose another company at first but canceled as soon as I saw the reviews. Dropping over $600 on an emergent need is definitely scary but I’m so happy I chose this company. They were responsive to everything and if they didn’t answer they would call back within a couple of hours. They made the process seamless and everyone I talked to gave me the correct info. My passport came in earlier than expected (a week earlier) and would use them again!
LizR
Amazing service and one week turnaround!!
Y’all…I won’t lie. I was scared to send my passport thru the mail. But, it worked out perfectly!! Customer service reps Ana and Kobe were extremely helpful and answered so many questions. And their online system is easy to understand, easy to follow and if you make any mistakes..,they are very quick in letting you know how to make it right! Even “Amy” their AI after hours rep was amazing! My expectations were blown away!! I would tell anyone to use Rushed Passport! Thanks Y’all! Oh…and my passport arrived the Friday after I Fedex’d it on a Friday!! ONE WEEK!!
Bethany Carter
Everything went well
Everything went well. There was a delay and I did not receive as quickly however the customer service team was informative and I did receive the passport. I suggest giving yourself a couple extra days in case because you need know.
Kenya R.
Rushedpassport delivered our passports in time for a birthday vacay celebration!
I used Rushedpassport for their 8-10 day expedited passport processing service and surprisingly we received our passports in 7 days!
Their customer service team was knowledgeable, responsive, and clear about the process and expected time frame prior to me becoming a client which is why I chose this company.
The professionalism continued with my assigned account specialist (Lasia) and other members of her team.
I 10/10 recommend Rushedpassport to anyone in need of a reliable passport processing service. Their responsiveness and commitment to accuracy made the experience stress-free.
Randy
A Couple of Days Early…
I received my passport a couple of days earlier than I was told. Customer service took my many calls asking questions or just being worried about the whole process. I can’t deny I was weary at first. However, they delivered an exceptional service!
Linda Costan
All staff are amazing
All staff are amazing. They communicate from the beginning I filed my documents until i got my passport. Thank you so much!
Eric Campos
Very poor service
Very poor service, no attention to the customer, they said they reached out to me but never did, stole my money and never offered anything back even though they offer satisfaction guaranteed. I recommend you look somewhere else.
Ashlie fay
Amanda is amazing
Amanda is amazing! She definitely deserves a raise. She was in constant contact dealt with my crazy name changes and overall pleasure to work with!! I adore her! Did I say that girl needs a raise!!
Jeff Evans
Outstanding experience
Rushed passport was a great service for me. Amanda F answered all my phone calls, responded quickly to all my emails. She was very knowledgable of the entire process and trouble shooted and fixed a situation we ran into. Because of her, the company itself gets an outstanding review from her. She deserves a raise!
Jen Saavedra
Give people a hard time all the way…
Give people a hard time all the way thru the process it’s my second time using them. First time everything went smoothly and fast but these second time they gave a hard time my questions where never answered it’s just back and forth between them and I. And know my passport it’s going to be late I have to move my trip due to passport not arriving on time…
Joshua L
Quick and fast
Quick, fast, and easy to submit paperwork.
The office personnel assigned to my request were kind and courteous, answered all the questions I had and I received my documents before my scheduled date.
I would use this company again.
Nick
Incredible communication!
I have quite literally never experienced communication at this level. Every step of the way I received a phone call with someone who could actually speak English and knew in detail the answers to my questions. I will recommend this company to everybody I know who needs a passport in a short period of time
Harrison Schwartz
I ordered my passport and as soon as I…
I ordered my passport and as soon as I completed all the steps, I got my passport back within three days. It was such a smooth experience. All the customer service reps are a pleasure to deal with.
Susan Wester
I was very impressed with the service…
I was very impressed with the service Rushed Passport provided. I received my expedited passport 7 days (5 business days) from when I mailed in the old one. Just as important was the kindness Lasia showed me. I did not have any previous experience with expedited passport service. It was all new to me. My numerous questions were all treated respectfully. My home is in Costa Rica, so I wanted to renew my passport while on a trip to the U.S. I will definitely recommend this service to other expats!
Natasha Powers
Rushed passports came recommend to me…
Rushed passports came recommend to me by a family member who had recently used their services. I didn’t realize my passport was expiring when i booked a last minute trip. They made the process so easy I receive my passport quickly, and customer service was phenomenal!
Leon Kuleck
The whole process was very smooth
The whole process was very smooth. The representative answered all of my questions regarding the process for my lost passport. I just received an update that my new passport book has shipped.
Joseph Gomez
I was hella skeptical at first but I…
I was hella skeptical at first but I swear by them. They helped me and I made it in time for my friends wedding. It’s all legal and legit. I am not a paid actor. Just want to help peeps out who went through something similar.
Ant
Amazing, Fast, and Reliable
Lasia and Ana were tremendous help in this process and made it super quick and easy. Lasia walked me through every single thing I need to do and reviewed all my documentation. Even the Post Office was giving me pushback on one or two things but I stuck with Lasia’s instructions and I shipped my passport on a Tuesday. The following Tuesday I got an email saying my passport docs were approved and my passport is shipped. All in all it took under 10 total days from the day I shipped my documents to receive my new passport. Great company I highly recommend!
Kim Shepherd
I had to organise an emergency Passport…
I had to organise an emergency Passport for my Granddaughter who is American as the family were cming to vist me in Australia. They were very helpful through the whole process and it arrived the day before departure.
Below are the analyze and conclusion of us about above reviews
The initial text provided by the company itself is promotional content. It outlines their services, focusing on expedited passport delivery for various travel needs. It highlights their streamlined process and experienced team. This is typical marketing language and doesn’t offer any independent assessment of their service quality. While not inherently untrustworthy, it should be viewed as biased information.
The review by Marc Schuemer praises Amanda F. for her quick, professional, and helpful assistance during the online passport process. The reviewer expresses initial nervousness about an online process but ultimately recommends the service. This review is positive and provides a specific name, which adds a layer of authenticity. It suggests a good experience with a particular customer service representative.
Lilya Djema’s review highlights initial apprehension about using an agency, especially with a significant financial investment. The reviewer shares that they initially chose another company but switched due to negative reviews. They express satisfaction with Rushed Passport’s responsiveness, accurate information, and faster-than-expected delivery. The specific dollar amount ($600) adds credibility, and the comparison to another company suggests a considered choice.
LizR’s review expresses initial fear about sending a passport via mail but emphasizes a positive outcome. The review mentions specific customer service representatives (Ana, Kobe, and even “Amy” the AI). The quick one-week turnaround time is a strong positive point. The level of detail, including names and the mention of an AI rep, lends authenticity to this positive review.
Bethany Carter’s review is a mixed one. While stating that “everything went well,” the review also mentions a delay. However, they praise the customer service team for being informative, and they still received the passport. The reviewer recommends adding extra days for potential delays. This review feels more balanced and realistic, acknowledging a potential issue while still highlighting a positive resolution and eventual success.
Kenya R.’s review focuses on the expedited service, receiving passports in 7 days (faster than the 8-10 day estimate). The review praises the customer service team’s knowledge, responsiveness, and clarity. The mention of an assigned account specialist (Lasia) reinforces the personal touch. The “10/10 recommend” suggests a very satisfied customer.
Randy’s review expresses initial weariness about the service but ultimately praises the exceptional service and faster-than-expected delivery. The reviewer mentions making multiple calls to customer service and having their concerns addressed. This review feels authentic because it acknowledges initial doubts, which are then overcome by a positive experience.
Linda Costan’s review is short and simple, praising all the staff and their communication throughout the entire process, from document filing to passport delivery. While brief, it reinforces the positive theme of good communication and support.
Eric Campos’s review is a strongly negative one, citing “very poor service,” lack of customer attention, and failure to honor a satisfaction guarantee. The reviewer claims they were not contacted despite assurances, and that they lost their money. This review stands in stark contrast to the overwhelmingly positive ones and raises a red flag. This type of review should be carefully considered.
Ashlie fay’s review is a strong endorsement of a specific employee, Amanda. The reviewer emphasizes Amanda’s helpfulness, constant contact, and ability to handle complicated name changes. The repeated call for a raise suggests a very positive interaction with a particular employee. While it is positive, the over-the-top enthusiasm and specific employee shoutout could be seen as slightly suspicious if not corroborated by other reviews (which it is).
Jeff Evans’s review mirrors Ashlie Fay’s in its praise for Amanda F. The reviewer highlights her knowledge, quick responses, and ability to troubleshoot a problem. This further reinforces the positive feedback about Amanda F. and adds more weight to her helpfulness.
Jen Saavedra’s review presents a contrasting negative experience. While a previous experience was smooth, this second time was problematic, with unanswered questions and delays. The reviewer reports having to reschedule a trip due to the late passport arrival. The comparison to a previous positive experience adds credibility, but the current negative experience significantly detracts from the overall positive sentiment.
Joshua L’s review is positive, emphasizing the quick, fast, and easy paperwork submission. The reviewer praises the office personnel for their kindness, courtesy, and ability to answer questions. The passport was received before the scheduled date, and the reviewer would use the company again. This review adds to the positive narrative.
Nick’s review focuses on the exceptional communication. They emphasize receiving phone calls from knowledgeable people who could speak English well and answer their questions in detail. They highly recommend the company. This strongly positive review highlights a key aspect of customer service.
Harrison Schwartz’s review highlights the speed of service, receiving the passport within three days after completing the steps. They describe it as a smooth experience and praise the customer service reps. This reinforces the theme of speed and good customer service.
Susan Wester’s review emphasizes both the speed (7 days) and the kindness of the service, particularly from Lasia. The reviewer felt respected and had their numerous questions answered patiently. The reviewer is an expat living in Costa Rica, which provides a unique context. This detailed review adds a significant positive point.
Natasha Powers’ review describes the recommendation from a family member and the ease of the process. They received their passport quickly and customer service was phenomenal. This testimonial style review is brief but positive.
Leon Kuleck’s review is positive, describing the smooth process and helpful representative who answered questions about a lost passport. They received an update that the new passport had shipped. This positive experience adds to the overall positive sentiment.
Joseph Gomez’s review starts with initial skepticism but ends with strong endorsement. They emphasize the service is “legal and legit” and helped them make it to a friend’s wedding. The disclaimer about not being a paid actor adds an attempt at authenticity. This review is particularly compelling because it acknowledges initial doubts.
Ant’s review is highly positive, praising Lasia and Ana for their help, quickness, and ease. Lasia walked them through every step and reviewed the documentation. They received their passport in under 10 days. This review reinforces the positive theme of good customer service and speed.
Kim Shepherd’s review discusses organizing an emergency passport for their granddaughter. They found the service helpful throughout the whole process, and the passport arrived the day before departure. This is a great positive review, providing reassurance of a job well done.
rushedpassport.com likely legit
Note: The above statement is just my personal opinion, you should check carefully at the sources and make the right decision for yourself.