Expedited Passports & Visas is a company that specializes in providing nationwide passport expediting. When you need a rush passport fast, your options may be limited. Call the experts, Expedited Passports & Visas!
Dennis Blackman
King was very helpful
shelmar siscar
I highly recommend Kobe Harris
I highly recommend Kobe Harris! He went above and beyond. All my inquiries were politely answered and I got my passport earlier than expected!
Vanessa Aguilar
If there was a zero stars option it…
If there was a zero stars option it would be chosen! I ordered the 24 hour passport option and was told a representative would call back but it was July 4th and they was closed. I called on 4/5 and was told no slots available for that service so i requested a refund. Came back from vacation and checked on refund via phone since none of my emails was responded to. Was told a refund request would be put in again. Called to check on it a week later and was told my card company wouldn’t except the refund hmmm and that I needed to file a dispute with my bank. I didn’t understand why but i did it as soon as i got off the phone. I explained everything to my bank and they had to do an investigation one month later my bank says you made the transaction. I said i know i did but that this company came back and said i didn’t cancel within 24 hours which was a lie! I was told i was eligible for a refund repeatedly until I call back again and was told I am now not eligible because I did a dispute against their company and made them look bad.WHAT? You told me to do the dispute. Then I spoke with Roddy whom stated stop calling because I’m not getting a refund and nothing is going to change. She was there when Sherris was talking to me previously and she stated you did a dispute and are not eligible because you really made our company look bad. The audacity of these “supervisors”. Also you have to put a request to even have a supervisor call you back which is absurd. Please be careful with this company it is an absolute nightmare dealing with people who gave disgusting attitudes. Also was told by Sherris that she reviewed the original phone conversation which was a lie because I told her if you are listening to it then you can hear your representative telling me to do the “charge back” and me telling her are you sure. She gave me attitude and stated I started a chargeback before I even requested a refund (NOT TRUE) I also offered to get all my dates and records from my card company to send them as proof but they didn’t want yo hear it. What a SCAM!
Meike M.
I was skeptical at first but turned out great!
This company works with an online portal. I had to upload and submit pictures of documents I prepared for my daughters’ passport renewal. This portal helps the company see and make sure I filled everything out correctly. When I uploaded and submitted documents and subsequent revisions I didn’t get a response back (for days!) which was frustrating. But then I learned: YOU HAVE TO NOTIFY YOUR CASE MANAGER EVERY TIME YOU UPLOAD DOCUMENTS AND REVISIONS. Do NOT wait for them to check your portal progress. Once I understood this, everything was done in a peep! I received my daughter’s passport before the date I had anticipated. Success!
John Frasier
I really appreciated the work of Joel
I really appreciated the work of Joel. R and staff. He kept in touch and walked me through the process. They received my documents on Thursday and I received my passport the following Thursday, for my cruise which was 2 days later. Respect!!!
April C
They are a real company, service depends on manager
They are a real company ( not accredited with BBB but a real company ) and can provide the services. It appears they have excellent case managers and poor case managers. Kevon G is a poor (not horrible) case manager so if you get him request another, ( Artificial intelligence would have been better, lol!). We did get the passport in time.
Dominika Seliger
Expedited Visas and Passports helped make my trip happen!
Expedited Visas and Passports helped make my international family trip happen! After a last minute realization that my passport had my maiden name on it, but flight tickets were booked in my married name, I reached out to have my passport updated and expedited. I reached out to them mid-day Monday, sent all my documents/paperwork in Monday late afternoon and by Saturday morning had my passport in hand, just in time for our international flight. Adria was so helpful and was truly a gem – she guided me through the whole process and answered dozens of questions I had while I was gathering my documents. She went above and beyond in helping me get my documents shipped off in time, despite our time difference (me being on the west coast versus the business operating on the east coast). I received notification and tracking information Friday for my shipped passport, such relief! I am so grateful for this company, they made my international family trip happen! I would highly recommend!
Rhonda
WORST SERVICE EVER and THEY KEPT 3/4’s…
WORST SERVICE EVER and THEY KEPT 3/4’s OF THE FEE AND THE SHIPPING FEE THAT I PAID BUT I COULDN’T USE BECAUSE THEY WOULD NOT EMAIL THE SHIPPING LABEL… I emailed the completed forms and repeatedly received requests to revise a form/forms; always after 2 pm with no responses after 5 pm or on weekends. I submitted the final form Sunday afternoon and was told that once they received the final revision they would email the FedEx shipping label. I emailed Monday Morning requesting the FedEx label and at 2:44 pm requesting the label. My flight was late on Wednesday but no response until I received a cellphone call just before 7 pm on Monday; it was no longer possible to complete the renewal process. The day before my flight I was once again told that I had to provide revisions. This time I had to change the date of my flight and provide a different itinerary with a different date for my flight and now I had to revise the date on my passport renewal application DS-82. They refused to send the FedEx shipping label and would not respond to emails on the Monday two days before my flight until 6:44 pm when I couldn’t possibly get to FedEx after the “final revision” on the Monday two days before my flight. Tuesday the day before my flight I began receiving phone calls and emails first thing in the morning. It was obvious that it was not possible to renew my passport at that time; I had to cancel my flight or loose the money for the flight. I was told that I would receive a refund; I received less than 1/4 of the money I paid.
William Benton
worst service on the…
worst service on the planet………..lying scumbags who dont deliver expeditied service, just take the cash. snail mailed my passport request to govt. took 18 days for mail and still cant tell me when i’ll get it back $#^!#$#^^$##$
PHillip spaulding
This is the 6 day and still no…
This is the 6 day and still no passsporr abd now it’s nit going to be deliver somewhere else and not to the house no call just emails sorry costumer service please try someone else lost $409 in plane tickets so far and so far they not refunded there money they say they would give back 100% but I will give update when this is over tic tock
Becca P
I received someone else’s passport and birth certificate!
I used this company and received my passport as promised. However…..about a week later I got another Fed Ex envelope from them. It contained a passport and original birth certificate of someone else! If I were not a good person, I could have ruined this poor guy’s life. Stealing his identity or selling his information. You name it. When I contacted Expedited Passport, they asked if I could ship this guy’s stuff to him. They didn’t give any explanation and didn’t seem that concerned. They emailed a shipping label to me. I responded to the email stating how upset I was and worried that my personal information could have been compromised. The response I got was basically that there was a “mix up” in their shipping Dept and it was an isolated incident. I’m not so sure.
Byron Davis
Kevon helped save my wife’s vovage
My wife did not realize she only had two empty pages left in her passport with only 12 days before leaving on an international voyage. We researched expedited services online and chose this company. We were promptly contacted by Kevon G who was simply excellent. The process was explained fully and the whole process went very smoothly. My wife received her renewed passport on time and saved her from missing a wonderful trip. We couldn’t be more pleased and give our whole hearted recommendation. Many, many thanks Kevon. Byron and Carolyn Davis.
Naomi B
I had a different experience from what…
I had a different experience from what the reviews share. Thinking that the site was a faster renewal service online, I quickly realized I was mistaken and called the service less than an hour from purchase and talked to a guy (?Matt) who poorly explained what happened. I few days later I called back, this time talked to Kai, who explained very well the misunderstanding and offered an immediate refund.(Though he said there was no record of my previous call). Ten days later I called to follow up and Ariel explained it would be up to 21 days and partial refund. Ooofta. DEFINITELY keep a record of who you talk to during your process.
Nicholas
Lasia is/was awesome
Lasia is/was awesome. Definitely deserves a promotion or raise. Couldn’t have had a better experience.
Christopher
Highly recommend Expedited Passports &…
Highly recommend Expedited Passports & Visas. I was super stressed as my 16 year old son and I needed China visas in <6 days and I’d never done this before. Further, there were a lot of companies out there and I didn’t know who to trust. Kevon helped us through every step and was very friendly and helpful. Everything he told us, from how to fill out the visas to specifically what day we’d get our visas back via Fedex, was 100% accurate. Most important, he was accessible via phone when needed.
David Lucas
It was a very easy
It was a very easy, friendly experience. Adria was so pleasant and helpful. She made it simple and she was informed and knew just what to do. It took 20 minutes and she even took new photos because the ones I got were not right. She just called me and said I could come and pick up my passport. I am relieved to be able to fly without worry. Thank you. DL
Kristine
Excellent service!
Excellent service!! Lasia was really helpful. Got my passport in one week! Couldn’t have been more pleased!
Jasmina
Best agency for quick passport
Agency is really great at what they do. Special thanks to Bridgette who helped me with everything. Process was super easy, you just gather needed documents and send it off, and then you just wait to get your passport, how awesome is that. Efficient, simple and easy. I would recommend this agency to everyone who needs fast passport services.
Autumn
Thank you soooo much I received my…
Thank you soooo much I received my passport just in time for my trip!!
LB
Kevon was outstanding
Kevon was outstanding. I needed a renewed passport delivered to my home within 48 hours and it was delivered to my home 2 days later by 9:00am which was earlier than the 10:30am expected delivery. This enabled me to join the rest of my family on a trip to Greece. I am grateful for the service and Kevon’s assistance throughout the process.
Below are the analyze and conclusion of us about above reviews
The first review from Dennis Blackman is very short and simply states “King was very helpful.” It lacks detail, which makes it difficult to assess its authenticity. It’s a positive review, but the absence of specifics makes it less impactful and could be a sign of a potentially fabricated or incentivized review.
The review from Shelmar Siscar praising “Kobe Harris” is slightly more detailed, mentioning that Kobe went “above and beyond” and answered inquiries politely, leading to receiving the passport earlier than expected. While more informative than the first review, it still lacks specifics about the actual process or challenges overcome. The general praise makes it difficult to determine its complete legitimacy, but it leans toward a positive experience.
Vanessa Aguilar’s review is a scathing 1-star experience, detailing a series of issues including lack of communication, unfulfilled promises of a 24-hour passport service, difficulties in obtaining a refund, conflicting information from representatives, and ultimately being denied a refund after initiating a chargeback as instructed. The level of detail provided, including names of representatives (Sherris, Roddy) and specific dates, lends credibility to the negative experience. The intensity of the frustration expressed also suggests a genuine customer grievance. This review raises significant red flags.
Meike M.’s review is a more nuanced 5-star experience. It acknowledges initial skepticism and frustrations with the company’s online portal and communication. However, it highlights a key learning point: the need to proactively notify the case manager after uploading documents. Once this was understood, the process was efficient, and the passport was received ahead of schedule. This review is valuable because it offers both positive and negative aspects, suggesting a genuine experience with a learning curve.
John Frasier’s review praises “Joel R and staff” for their helpfulness and communication, stating that they received documents on Thursday and the passport the following Thursday, in time for a cruise. The relatively quick turnaround time mentioned adds some credibility. It’s a positive review that highlights efficiency and good communication.
April C’s review provides a balanced 3-star rating. It acknowledges that the company is “real” and can provide the services, but notes inconsistency in case manager quality. The reviewer specifically calls out “Kevon G” as a “poor” case manager, suggesting requesting another if assigned to them. This review is credible because it offers constructive criticism and doesn’t present an overly positive or negative picture. It acknowledges the company’s legitimacy while pointing out areas for improvement.
Dominika Seliger’s review is a glowing 5-star testimonial, praising the company for enabling an international family trip after a last-minute passport issue. The review highlights the helpfulness of “Adria” in guiding the reviewer through the process, answering questions, and facilitating timely document shipping. The level of detail, including the west coast/east coast time difference and the passport arriving on Saturday morning, adds credibility to the positive experience.
Rhonda’s review is a very negative 1-star experience, describing “WORST SERVICE EVER” and claiming that the company kept a significant portion of the fee and shipping fee despite failing to deliver the service. The review details repeated requests for form revisions, lack of timely responses, and ultimately being told revisions were needed too late to complete the process. The reviewer states they were promised a refund but received less than 1/4 of the money paid. The specific details and strong negative language suggest a genuine and highly frustrating experience.
William Benton’s review is another very negative 1-star experience, labeling the company as “lying scumbags” and accusing them of not delivering expedited service. The reviewer claims their passport request was snail-mailed to the government and that it took 18 days for the mail, with no clear timeline for receiving the passport back. The use of strong, offensive language and the description of a slow, inefficient process suggest a genuine negative experience.
Phillip Spaulding’s review describes a negative experience where the passport was not delivered on the promised 6th day, leading to lost plane tickets. The reviewer claims the company promised a 100% refund but hasn’t yet received it. The mention of lost plane tickets and the lack of a promised refund indicate a significant financial loss and a breakdown in service.
Becca P’s review details a concerning experience where they received someone else’s passport and birth certificate in the mail. While they did receive their own passport as promised, this incident raises serious concerns about data security and quality control. The company’s response, described as dismissive and lacking concern, further exacerbates the issue. This review, while stating they received their own passport, highlights a significant breach of privacy and suggests potential negligence on the company’s part.
Byron Davis’s review offers a positive experience, praising “Kevon G” for saving his wife’s voyage after realizing she had insufficient passport pages shortly before an international trip. The review highlights the clear explanation of the process and the smooth execution, resulting in the wife receiving her renewed passport on time. This positive feedback contrasts with the negative experiences associated with Kevon G in another review, suggesting inconsistent service or potentially different interactions.
Naomi B’s review shares a mixed experience, initially mistaking the site for a faster renewal service. The review details inconsistent information and offers of refunds, with different representatives providing conflicting details. The reviewer emphasizes the importance of keeping records of communications during the process. This suggests potential issues with internal communication and consistency in customer service.
Nicholas’s review is short and positive, praising “Lasia” and suggesting a promotion or raise. It lacks specifics but expresses satisfaction with the experience.
Christopher’s review highly recommends Expedited Passports & Visas, particularly highlighting the help of “Kevon” in obtaining China visas quickly. The reviewer emphasizes Kevon’s accessibility, accuracy, and trustworthiness, which helped alleviate stress in a new and time-sensitive situation. This positive review directly contradicts the negative feedback associated with Kevon G in another review.
David Lucas’s review describes a “very easy, friendly experience” with “Adria,” praising her helpfulness, knowledge, and ability to take new photos. The reviewer mentions a quick turnaround time and relief at being able to fly without worry. This review is overwhelmingly positive and emphasizes the ease of the process.
Kristine’s review expresses satisfaction with the service, praising “Lasia” and mentioning receiving the passport in one week. This short review echoes the positive sentiment shared by Nicholas regarding Lasia.
Jasmina’s review highly recommends the agency, specifically thanking “Bridgette” for her help. The review highlights the ease of the process, describing it as simple and efficient.
Autumn’s review is a brief expression of gratitude for receiving the passport in time for a trip. It lacks detail but conveys a positive outcome.
LB’s review praises “Kevon” for delivering a renewed passport within 48 hours, enabling the reviewer to join their family on a trip to Greece. This positive feedback further underscores the conflicting experiences associated with Kevon G, as noted in other reviews.
expeditedpassportsandvisas.com likely legit, but with inconsistent service
Note: The above statement is just my personal opinion, you should check carefully at the sources and make the right decision for yourself.