Written by the company
Southern Cross Visa and Migration Services Pty Ltd is a specialised, personalised and professional Visa & Immigration firm with over 20 years of combined work experience from our Registered Migration Agents in Australia.
We are an Australian company, based in Melbourne, dedicated to provide comprehensive immigration and citizenship advice and independent consulting services from our experienced Registered Migration Agents in all areas of Australian Immigration Law and Policy.
Hein Kamffer
Beyond exceptional
From my very first interaction with Ivanna, I felt confident that my Australian migration journey was in capable hands. Despite the complexity of my initial case, Ivanna successfully navigated the challenges and achieved a positive outcome. Southern Cross Visa and Migration Services have assisted me across various visa types, including skilled, partner, parent visas, and ultimately, Australian citizenship.
More than just MARA agents, Southern Cross are true migration specialists. Ivanna’s prompt and thorough responses to my inquiries ensured that I always felt supported, regardless of the number of questions I asked. Her professionalism and dedication have been invaluable, and I am deeply grateful for her guidance.
I look forward to continuing to work with Ivanna to support friends and family in their migration needs. If you are seeking expertise and peace of mind in your migration process, I highly recommend Ivanna Cheng’s exceptional services.
adam collins
The near impossible was achieved
We had an outstanding experience with Southern Cross Visas as our immigration lawyer. From the moment we contacted their office, we were met with professionalism, friendliness, and a genuine commitment to helping us navigate the complex visa application process. Ivanna’s deep understanding of immigration law and her strategic approach was evident in every step of our case. They took the time to explain each detail, patiently answering our endless questions, which greatly eased any anxiety. Their meticulous attention to detail and proactive communication were crucial in submitting a strong application that led to a successful outcome.
Our case was super complex with my health background – having had brain surgery and cancer in Australia, and costing the PBS a huge amount over 3 years with subsidised medication. To say our case didn’t look promising is an understatement.
We truly appreciated their dedication and would highly recommend Southern Cross Visas to anyone seeking expert guidance in immigration matters. They turned what seemed like a daunting process into a smooth and reassuring journey.
arosha dhananji
HIGHLY RECOMMENDED
I recently worked with Ivanna Cheng on my 189 visa application, and I couldn’t be more impressed with the level of service and professionalism throughout the entire process. From the initial consultation to the final grant of my visa, Ivanna made the entire process stress-free, providing clear communication and regular updates along the way.
Thanks to Ivanna, my 189 visa was successfully granted within less than 2 months, and I couldn’t be happier. I highly recommend Ivanna and Southern Cross Visa for anyone seeking reliable migration assistance. I will definitely be reaching out for any future visa needs!
Thank you once again for your outstanding support!
Clenalyn
820 and 801 Visas
Im Not one to usually write reviews but Alfonso Valera from Southern Cross Visa deserves my time to write an excellent review. Alfonso and his team were excellent with their information, knowledge and professionalism. I could not recommend them highly enough and Will be passing on their company information to all those who require the Services they provide. Thank you for a wonderful experienced. Godbless ♥️
Robert Voyzey
Alfonso has helped me secure 3x visas…
Alfonso has helped me secure 3x visas since landing in Australia. Always responsive and professional, Alfonso has been a great help in managing everything needed for a successful application. Well recommended.
Peter Moeller
From the initial consultation…
From the initial consultation through to the end goal, Ivanna kept control of the process and kept the stress levels to a minimum. We are extremely satisfied with the direction she took with our issues on a partner visa / permanent residency. We personally can’t thank her enough and this review is part of that.
customer
VERY FROFESSIONAL AND EXCELLENT SERVICE
Ivanna is really amazing. I still remembered last 2019, she processed my TSS 482 which was approved right after few days from lodgment. And just recently our family status 186 permanent residency visa where it was approved earlier than we expected.
We are so thankful and very happy with her service and for the rest of the team of Southern Cross Visa and Migration Services.
Jes and Lorna Camanga
HIGHLY RECOMMENDED…EXCELLENT SERVICE
Ivanna is really amazing, she did a great job in making our family’s PR Visa to be granted. Our case is really tricky and time constraint but she was able to untie all the knots. Always there to to give her assistance and explanation regarding the requirements needed. We are very pleased and grateful to Southern Cross Visa and Migration Services. More success, we know you will be able to help a lot of people in the future.
Maria Paz
Alfonso is very professional
Alfonso is very nice and professional.He helped and guided us in every single step of the process when we applied for our permanent residency. I highly recommend him and the agency. We will definitely be using Southern Cross to apply for our citizenship.
Thank you Alfonso!
maria dimopoulos
We are very pleased with your service
We are very pleased with your service! MR. Alfonso is very professional and delivers what he promises and on time!💕
Thu Huong Duong
EXCELLENT SERVICES
Alfonso is the most professional agent i have ever met in my life. He has helped me with my student visa, temporary visa, permanent resident visa and citizenship application all these years. He is very patient, kind and reliable. He is very careful in doing the applications and i am very happy with his services. I would highly recommend Alfonso and Southern Cross Visa and Migration Services! Best migration agent ever!!
Mr. B K Mohanan Menon
OUR 143 VISA EXPERIENCE
My wife and I applied for our 143 Visa in April 2017 and our 143 Visas were granted yesterday, June 27, 2023.
Southern Cross Visa and Migration Services has been most instrumental in our application for this Visa, attending to our queries and doubts quickly and effectively and quelling our doubts and frustrations as we waited out the years for the visa. Regular updates from Southern Cross on our status were very encouraging and timely too. All in all, our experience with them has been both memorable and fulfilling.
John
Excellent service.
Excellent service.
Alfonso is an outstanding professional and extremely knowledgeable in emigration matters. I have had him as an agent for many years and I can wholeheartedly recommend his excellent services.
John
Armand M
expert and excellent service
I highly recommend Ivanna Cheng, she is the go to Migration Agent for visa applications specially if your situation seems complicated. She has successfully helped me on my TSS*482 and PR*186 visas. She is very clear on each step, and every instructions, very helpful, and always ready to answer questions. She discusses my options at length making sure that I understand the potential outcomes, setting my expectations right.
I cannot thank her enough on the expertise and excellence she put in working with my visa applications.
Thank you very much Ivanna!
Rebecca
Complex case solver!
I was allocated Ivanna as my agent through my workplace many years ago and she has supported me to get my 482 Visa and then secondly a 190 visa for myself and my partner (de facto).
It was a complex case and initially I saw no way of every becoming permenant resident! My documentation keeping skills are a mess, but Ivanna helped me to collate all of the information and select what was relevant, and held my hand through the daunting process of each visa. I couldn’t have done it without her and I thank her for supporting me to find a way to stay in this lovely country.
Thi Minh Thi Le
We are finally granted a skilled regional visa (subclass 887)
We are finally granted a skilled regional visa in Feb 2023 and our family’s Australian PR journey started with Ivanna and her team 7 years ago. All I want to say is a big thank-you to Ivanna for providing such an exceptional service to us. Not only shown her professionalism and competence, but also given us a keep up to date our visa progress in a timely manner especially during the COVID period. Again, thank you Ivanna and wishing you and Southern Cross Visa and Migration Services all the best!
Andrei Mihailescu
Cream of the crop!
Alfonso was our agent. Our case was extremely difficult because we had to jump through the hoops but Alfonso held our hand and guided and advised us through the entire process. He is extremely knowledgeable and professional. He is prompt with his communication and you can be assured you are getting the best service out there. This entire process was very long but with the right assistance and guidance it’s very doable. We’re forever grateful to Alfonso and his team.
Michael John Lötter
Southern Cross Visas… Our Northern Star!
Alfonso helped us with our work visa and subsequent permanent residency application for Australia, which we successfully obtained in the shortest time possible and without a hitch!. Its such a complicated process with subtle nuances which we would have never been able to pick up, was it not for the friendly, professional and kind guidance and advice received from Alfonso. I cannot recommend Souther Cross Visas enough. To attempt this process to permanent residency without them in your corner is too a daunting thought to even comprehend!
Lee
I highly recommend the services of…
I highly recommend the services of Ivanna and her team, they have made each process easy and seamless for all services engaged, thank you Ivanna
Norisha Narine
My experience with this was amazing
My experience with this was amazing, prompt response and great liability. This company helped with all my requests and made sure I was on the right path. Thanks.
Below are the analyze and conclusion of us about above reviews
The company introduction primarily serves as marketing material. It’s a self-written description, so it naturally emphasizes positive attributes like experience and specialization. While not inherently untrustworthy, it’s crucial to remember it’s designed to attract clients and should be considered in conjunction with independent reviews.
Hein Kamffer: This review is strongly positive, praising Ivanna for her expertise and support throughout various visa processes, including skilled, partner, parent visas, and citizenship. The reviewer highlights Ivanna’s responsiveness, thoroughness, and dedication. It also mentions plans to refer friends and family, suggesting a high level of satisfaction. The language is generally believable and aligns with a positive customer experience.
Adam Collins: This review is another strongly positive testimonial, emphasizing the professionalism and commitment of Southern Cross Visas, particularly Ivanna. It highlights their strategic approach, clear explanations, and attention to detail. The review mentions a complex health-related case, adding credibility by acknowledging potential challenges. The reviewer expresses deep appreciation and recommends the service, which reinforces the positive sentiment.
arosha dhananji: This review is highly positive and focuses on the speed and efficiency of Ivanna in processing a 189 visa application. The reviewer emphasizes clear communication and regular updates, which made the process stress-free. The rapid visa grant (less than 2 months) is a significant highlight. The reviewer also expresses intention to use the service again and recommends it, further boosting the positive impression.
Clenalyn: This review focuses on Alfonso Valera, praising his information, knowledge, and professionalism. The reviewer states they don’t usually write reviews, which could be interpreted as increasing the sincerity of the testimonial. The recommendation is strong, and the reviewer plans to refer others to the company. The inclusion of “Godbless” adds a personal touch that, while potentially genuine, could also be a tactic to appear authentic.
Robert Voyzey: This review is concise but impactful, stating that Alfonso has secured three visas for the reviewer. It emphasizes Alfonso’s responsiveness and professionalism, making it a valuable positive testimonial. The repetition of successful visa applications strengthens the credibility of the review.
Peter Moeller: This review praises Ivanna for managing the process effectively and minimizing stress during a partner visa/permanent residency application. The reviewer expresses extreme satisfaction and gratitude. The focus on stress reduction is a common theme in positive reviews for migration services, lending credibility.
customer: This review highlights Ivanna’s performance, recalling a quick approval of a TSS 482 visa in 2019 and a faster-than-expected approval of a family 186 permanent residency visa. The reviewer expresses thankfulness and happiness with the service and the Southern Cross team. This review is positive and emphasizes past and recent success, enhancing believability.
Jes and Lorna Camanga: This review underscores Ivanna’s ability to handle a “tricky and time constraint” PR visa case successfully. It commends her assistance, explanations, and ability to “untie all the knots.” The reviewers express gratitude and predict future success for the company. The mention of a complex case adds weight to the positive assessment.
Maria Paz: This review focuses on Alfonso’s professionalism and helpful guidance throughout the permanent residency application process. The reviewer highly recommends him and the agency and intends to use their services for citizenship application. The intent to continue using their services indicates high satisfaction and strengthens the review’s credibility.
maria dimopoulos: This review is brief and directly compliments Mr. Alfonso on his professionalism and timely delivery. While short, it contributes to the overall positive sentiment towards Alfonso and the company.
Thu Huong Duong: This review provides strong support for Alfonso, highlighting his assistance with student, temporary, permanent resident, and citizenship visas over several years. The reviewer describes him as patient, kind, reliable, and careful, recommending him and Southern Cross Visa and Migration Services highly. The long-term relationship described adds significant weight to the positive testimonial.
Mr. B K Mohanan Menon: This review details a lengthy 143 visa application process spanning from April 2017 to June 2023. It praises Southern Cross Visa and Migration Services for their instrumental role, quick and effective responses, and regular updates. The acknowledgement of a long wait time and associated frustrations adds authenticity. The overall experience is described as memorable and fulfilling.
John: This review concisely recommends Alfonso as an outstanding professional knowledgeable in emigration matters, based on many years of experience with him. This concise and direct recommendation strengthens the overall positive impression.
Armand M: This review is a strong endorsement of Ivanna Cheng, particularly for complicated cases. The reviewer highlights her success with TSS*482 and PR*186 visas, her clear instructions, helpfulness, and readiness to answer questions. The reviewer also mentions Ivanna discussing options and setting realistic expectations, adding to the review’s credibility.
Rebecca: This review highlights Ivanna’s ability to solve complex cases and support the reviewer through 482 and 190 visa applications. The reviewer admits to poor documentation skills but credits Ivanna for helping collate information and navigate the process. The personal touch of wanting to stay in the country enhances believability.
Thi Minh Thi Le: This review is positive, thanking Ivanna for exceptional service, professionalism, competence, and timely updates, especially during the COVID period, for a skilled regional visa (subclass 887) granted in Feb 2023, starting their PR journey 7 years ago.
Andrei Mihailescu: This review praises Alfonso for guiding them through an extremely difficult case, providing knowledge and professional assistance. The reviewer emphasizes prompt communication and assures readers of the best service. The expression of gratitude strengthens the positive impression.
Michael John Lötter: This review describes Alfonso’s assistance with a work visa and subsequent permanent residency application, which was obtained quickly and smoothly. The reviewer emphasizes the complexity of the process and the value of Alfonso’s guidance. The reviewer highly recommends Southern Cross Visas, stating that attempting the process without them is too daunting.
Lee: This is a short and simple review that highly recommends the services of Ivanna and her team for making each process easy and seamless. While brief, it adds to the consistent positive feedback.
Norisha Narine: This review is short but highlights prompt responses, great liability, and being guided on the right path, indicating a positive experience.
Southern Cross Visas – Likely Legit
Note: The above statement is just my personal opinion, you should check carefully at the sources and make the right decision for yourself.