Ella Biel
Beware of this site!
Never ever use this site to buy your visa to Oman. The site looks very professional and it comes out at the very top when you write “visa to Oman” in the browser. Everything seems Ok at every step of applying for a visa until it comes to payment. You are supposed to give the card number and all the other details but you cannot see the price you are supposed to pay! Later it turned out the price was given in very small print in the place you would expect to see the address of the company and all other irrelevant details. No one would pay attention to that. This way the charged me 260 Euros for 4 visas instead of 50 Euros, which is the applicable price at the official evisa.rop.gov.om site. A 10 day tourist visa to Oman costs about 12 Euros. They charged me over five times more! Of course everything is Ok in the light of law because they manipulate you with small print, giving the price in the place where companies normally write irrelevant details and of course you click all the necessary agreements. This is ridiculous. Even if this is just an agency providing such services. Unfortunately I didn’t see the transation on my credit card immediately after making a payment. When I realised the amount of money they had charged me, I immediately informed them that I wanted to cancel my application for a visa. I wrote serveral emails to them late in the evening. It was right after 24 hours time period had passed( and they inform on their website that they handle everything within 24 hours). What they did was to send my visas several hours later, exactly at 3 a.m. Of course I was informed it was too late to cancel my application! In the emails I received from their representative, they addressed themselves as helpful, kind and enumerated a lof irrelevant advantages that make their services so expensive. I would rather call it a disgusting lack of decency and the violation of rules concerning fair competition and consumer’s rights. The law says that the price should be clearly visible and put in a visible place. If a company provides credit card details in normal print and the price for its services is written in a print which is three times smaller and placed on a page margin where customers normally do not look for price information, the company’s point is to divert the customer’s attention from the price. This is against consumer’s rights!!!
Harvey
This company’s web site (visaoman.net)…
This company’s web site (visaoman.net) should be avoided!! First, the company charges significantly more than another site that offers evisas for Oman (ivisa.com): $398 USD vs. $320. Second, you do not know the price until after you click on “Pay” and the transaction is completed and goes to your credit card. Third, it does not provide adequate explanation of its online application process. The web site requires two types of photos for each applicant…a personal passport photo and a photo of the passport’s first page. It was not until after submitting our payment of $398, that I was directed to the page where I was instructed to upload the four photos for my wife and myself. My passport photo was uploaded first. After a very briefly-appearing yellow message of “Waiting for validation”, the message changed to a green “Success”, indicating that the photo was accepted. In contrast, the remaining three photos remained in the “Waiting for validation” stage. There was no subsequent screen providing an explanation for the discrepancy. After waiting a long time to see the message change, which it never did, I ended up closing the web site thinking that I had been scammed and a victim of identity theft since I had provided not only my credit card information, but much more identifying information for both my wife and myself. I became very nervous and immediately requested via their contact email an explanation for why only one of four photos was accepted (all of which I have successfully used for other visas in the past) and the others left in limbo without explanation. I sent not one, but two messages requesting an explanation. When none was forthcoming, I sent a third message requesting a full refund. All of this occurred within an hour or so of the payment. Eventually, I did get a response, but the refund offer was only for $226; the remainder of $172 was kept as a “service fee” despite my explaining to the company representative the reasons for my concern and my request for a full refund. That plea fell on deaf ears, and so I lost $172. I should mention that their posted refund policy also lacks transparency. It vaguely states that a “possible return of the amount paid can be considered” upon request. This gives the company carte blanche to keep whatever amount it wishes.
I should add that because my wife and I needed an evisa for Oman within a short time, and I had not yet received an explanation from this company giving me assurances that it was legitimate and that there was no problem with the three photos “waiting for validation”, I went to the ivisa.com web site and purchased our evisas. That site was much easier to use and the feedback, unsolicited, was immediate. We got our evisas within three days.
Below are the analyze and conclusion of us about above reviews
Ella Biel’s Review Analysis:
Ella Biel’s review strongly suggests a negative experience with the Visaoman service. Several red flags are raised: the inflated price compared to the official government website, the lack of price transparency before payment, and the placement of the price in an inconspicuous location. The user also highlights the difficulty in canceling the application, citing the company’s delayed response and insistence on processing the visa despite the cancellation request. The reviewer explicitly accuses the company of violating consumer rights by obscuring the price and using deceptive practices. The high price markup (five times the official price), combined with these shady practices, points towards potential deceptive practices. The reviewer’s experience is consistent with a scam or at least a highly overpriced service that exploits customers through a lack of transparency. The claim of manipulative pricing practices and difficulty in cancellation contribute to a perception of untrustworthiness.
Harvey’s Review Analysis:
Harvey’s review corroborates the issues raised in Ella Biel’s review, focusing on price discrepancies and lack of transparency. The user highlights the significantly higher price compared to another provider (ivisa.com) and the lack of price visibility before payment. The user also raises concerns about the unclear application process and the unexplained errors during photo uploads. The experience of one photo being accepted while others remain in “Waiting for validation” creates uncertainty and distrust. The reviewer’s decision to request a refund, coupled with the company’s refusal to provide a full refund (charging a “service fee”), further suggests questionable business practices. The vagueness of the refund policy, as pointed out by the reviewer, reinforces the impression that the company has the power to arbitrarily decide on refund amounts. The user’s decision to use a different service (ivisa.com) and the positive experience with that service further strengthens the negative assessment of Visaoman. The lack of clear communication and the retention of a significant “service fee” even after a prompt cancellation request is highly problematic.
Visaoman.net is likely a scam.
Note: The above statement is just my personal opinion, you should check carefully at the sources and make the right decision for yourself.